About Hedges Insurance Agency LLC
Hedges Insurance Agency was founded by Trish Hedges at the insistence of her father. Back then, she simply wanted a career that would let her stay near her young family. Her father, JC Dew, insisted she had the stuff to be a better agent than the “norm”. He had been an insurance claims adjuster for most of her life and certainly dealt with his share of insurance agents. As she took most of 1999 to research the field, develop a business plan, study and acquire the necessary licensure, she officially opened for business in May 2000, two weeks before her father passed away.
Using the diligent work ethic she’d been raised with, she started this business from scratch … something she didn’t know was unusual in this day and age. She didn’t inherit it or buy it; she earned it and worked for it! Worked for the trust of each and every customer by promising something different, something better than what they were being given.
1. Be there for each customer in ways other agents thought unnecessary.
2. Support our community by volunteering where ever she saw a need.
3. Treat each person with respect as a valuable and potential customer.
Sounds simple, but with the way the world has changed, we don’t do business with every client face to face the way we used to. So, we do some things differently now, like communicate through newsletters and Facebook instead of seeing everyone in town at the tee ball field or local restaurant. We also set up events where we see many of you, such as our Customer Appreciation Day, Kid’s Safety Day, and Mama Crockett’s Donut Day.
Our office always has been set up to feel like home. The reason for that is simple, we want you to feel at home with us … like part of our family. Hold us to the higher standard of service we strive for – we hope you’ll provide your comments on how we’re doing anytime on our website or during our annual client survey every May. We know that you rely on us to protect your most valuable treasures, your family, home, vehicles, and businesses. We are here for you!